Prima Diagnostics, Jayanagar

Had a grt exp

Need to improve in timely communication

Good one for timely helping senior citizen like me.

Total it was a good experience

Good

Good

Very good assisting staff

Good

Very good

Good

Excellent

It was top notch service. Well educated doctors and also very neat and clean facility.

Too crowded. Should schedule the timing properly and not delay the patients

Good

Staff are good,

Good

waiting was too much

soft copy of the report was not given

But for mri u need to wait a lot I waited for about 4 he's to get it done

Well maintained, keep it up.

Doctor has advised me to review scan after 1 week, so I want prima diagnostic not to charge me for the second time.

Too much waiting time It took one hour to complete the test

My Esphogus is hurt while experiment. I spit blood because there was no sedation used to put the endoscope in the throat which made me force puke and till now its hurting. But the doctor did not give up and got it done. Also the same endoscope is used to treat every patient which could be contagious in this situation with covid 19. We were not even instructed or informed about cleaning and safety procedure taken before endoscopy. It was not clean experience.

It's was quick service and was able to finish my work in time

I am thankful to mfine for giving us this discount and helpful to all those who are not able to pay large amount.

NA

Good

It was fast and reasonably priced

Excellent

Good

Good service,Female Technician was polite and knowledgeble

Even though long waiting due to covid situation,The TMT technician is polite,knowledgeble Keep it

I have only one suggestion to the lab that is there is no separate billing section for COVID test It’s my request tat plz keep separate billing counter for them as there IL b so many other ppl for various tests

This is not for prima, but the third party MFine, they take their own sweet time to provide reports, u need to keep calling them.. not such friendly. Please inform that ur third party to prime diagnostics

Had to wait for a longtime for billing after which procedure starts for tesi

Courteous staff and well behaved . we are happy with the service rendered.

Excellent

It's good. I didn't face any problem.

Very comfortable experience

Good service

Excellent

Nice

Service ia good

Satisfactory

Good service, Reports were given within mentioned time.

Good

Doctor was very rude

Good service

Experience was great

Excellent service and excellent staff

Good facilities and medical staff

The BMD test was ordered for Full body but they have not done for Hips,knee and covered only cervical and Lumbar.Thorassic was not covered in BMD Test.

Okay on time i got the report

Very crowded. No place to sit also

Good staff and service

Very Good

Professionally managed testing.

Thank you

Good service.

Very good Service

Bad experience. Need to brief about the side effects of the tests,if any. Consent letter should get signed in English if patient doesn't know Kannada. I had to go through the physical & mental trauma post test along with additional costs. I will not recommend to any.

Everything was fine. The doctor who did ultrasound was also very good and knowledgeable. Staff are supportive. The only drawback was a little bit of waiting time. Thanks MFine and thank you Prima Diagnistics.

Poor

Test didn't go well. I have gone through lot of pain post test.At last, i need to visit nearby hospital in a emergency ward to get the treatment.Before test Radiologist need to inform the side effects of the test. I have asked to sign the consent letter which wass in Kannada language & the language which i don't know at all. Worst experience. I incurred additional money to get the emergency treatment as well.

Would like to give 5stars actually... I got my appointment here for blood test through online, Very good infrastructure, staff s good, bt receptionist could hv communicated politely with smiles which ease new comers comfortable... Other than that, I got my blood tests at discount rates, Happy, tq mfine team

I am giving you 2star because ,you don't follow your own procedure. With appoinment I came , showed you the online paid receipt, wrote your form,made me waited without any reason. When I inquired you people are blank don't no what I am saying. Then check with somebody and again made me wait for sometime. Need to improve your process and people

Excellent

Over all good

Seemless process

Good

I have not got the report of mri scan

It was Good experience and your staff was too helpful n cooperative

Good

Excellent

Very good

Overall it was a good experience but waiting period was too much

Good service

Waiting time is very high to get report, other than this no issues

Good experience.

Staff are not co operative especially in the ground floor and online payment they are giving g bill on spot and who’sever visiting lab directly they are charging too high if you go via online they charge almost less than 50% less price this needs to be look into very seriously. Nobody is there to ask them for price part.

Service is very poor and staff are not co operative, whatever they do that’s would be final( Example ( Fetal cardia, face and extremities could not accessed due to unfavourable fetal positio, this should re accessed later) when we asked they said this will be like that only, this should have been wait and re scan it later but they did not do. I want to give zero rating but it’s not there so giving one rate.

Very Good

Excellent

Poor

Good

Overall good experience

Poor

Good

Nice

Fair

Good

Very Good