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Terms & Conditions

Labsadvisor.com (referred to as LabsAdvisor) is owned by Supath Healthcare Services Private Limited, a company registered in India under Companies Act 2013, with its registered office at New Delhi.

LabsAdvisor is engaged in the business of providing booking of diagnostic tests and health packages through a network of diagnostic centres that LabsAdvisor has tied up with. LabsAdvisor will also provide data repository services to hold customer data and test records on its portal. These services are provided through LabsAdvisor website, phone and mobile app. The use of these services is subject to the terms and conditions written below. The use of LabsAdvisor services through any medium will automatically mean that the user has agreed to the terms written here.

The services provided by LabsAdvisor are software services of aggregation and booking through our technology backbone. We are not providing any medical assessment or advice whatsoever.

Only individuals above the age of 18 are allowed to use our services. The users are responsible for protecting the confidentiality of their username, password and booking details.

By using our services, it is understood that the users have agreed that LabsAdvisor may contact them with SMS, emails, phone calls or any other means that LabsAdvisor may deem fit. A user may at any time call us to take this privilege away. When users are booking the services of other service providers through LabsAdvisor, the other service providers will also have the right to contact the user through email, SMS or phone.

LabsAdvisor does not take any responsibility for the accuracy and quality of the service provided by the labs registered / tied up with us. Though LabsAdvisor takes all precautions to ensure that only high quality diagnostic labs are allowed to tie-up with us, LabsAdvisor is not qualified to give quality assessment of diagnostic services or any medical advice. We are merely an intermediary that is acting on good faith. LabsAdvisor is not liable for any medical assessment based on the reports of diagnostic tests booked through us at our partner labs.

LabsAdvisor will try to ensure that the diagnostic lab where a booking has been done through us, adheres to the timelines and the other promised services including for home collection, lab visit and providing test report. However, as these are outside of LabsAdvisor control in many cases, and the liability lies with the service provider only.

In case, a service provider / diagnostic lab does not provide the promised services partially or fully, LabsAdvisor's liability is limited to the amount collected from the user for such services.

All the content included in this website, is the property of Supath Healthcare Services Private Limited. The content posted by users on LabsAdvisor will become the property of Supath Healthcare Services and the user grant us the right to use the content as we may deem fit.

The users agree to not post any objectionable content on our website and to treat our employees with dignity. LabsAdvisor has the right to terminate any service or to bar any user without any clarification whatsoever.

The terms of use of LabsAdvisor services are governed by the laws of the Republic of India. Any disputes may be addressed through arbitration in the courts in Delhi.